What we do
The five service lines: design, policies, monitoring, support, and project work — all in one place.
Thank you — your message is on its way
This confirmation page means our form worked and your note has reached the Remotria team in Toronto. A real person will reply within one business day (Monday to Friday, 8 AM – 6 PM Eastern Time).
If you asked about a managed plan or a discovery call, our reply will include suggested next steps and a few time options for a call. Please add [email protected] to your contacts so our answer does not land in spam.
WHAT HAPPENS NEXT
Three steps between now and our reply
01
Check your inbox
We send an automatic confirmation of your message within minutes. No email? Check spam or promotions, then write to us directly.
02
Read our reply
A team member answers your questions and, if you requested it, proposes times for a discovery call or asks for the details we need to prepare a proposal.
03
Start the conversation
Discovery calls take about thirty minutes. We listen first, share honest impressions, and — if we are the right fit — follow up with a written proposal within five business days.
PREPARE FOR YOUR CALL
Five things that make our first call productive
- Team size and locations — including how many people regularly work outside the office.
- The systems people need — email, files, internal tools, line-of-business systems.
- Your top three frustrations — slow access, lockouts, security worries, messy offboarding, anything.
- Who the decision-maker is — so our proposal lands with the right person.
- An open mind — you will leave with at least one useful idea even if we never work together.
WHILE YOU WAIT
Pages worth a look
How onboarding works
Our step-by-step process from discovery call to handover, with typical timelines.
Plans & pricing
Fixed monthly fees in CAD, project fees, and honest answers about how billing works.
FAQ
After you press send
I do not see a confirmation email. What now?
Check spam and promotions folders first. Still nothing? Email [email protected] directly and we will make sure your inquiry is logged.
Can I get a proposal before any call?
Sometimes, yes — but a short call usually saves us both time. If you prefer written-only, say so in your message and we will reply with targeted questions.
Is my information kept confidential?
Yes. Messages are treated as confidential and used only to handle your inquiry. We never sell personal information — see the Privacy Policy.
Does this form create a contract?
No. Sending a message or joining a discovery call creates no obligation on either side. Services begin only after both parties sign a written service agreement.
How do I request a change or cancellation later?
Existing clients write to [email protected]. Cancellation terms are in your service agreement and summarized on the Cancellation & Refunds page.