Essential
$490 CAD/month
For teams up to 10 people
- Environment design & configuration
- Identity checks & role-based access rules
- Business-hours support (ticket + phone)
- Monthly status summary
- Plain-language documentation
Pricing — clear, fixed, in CAD
Managed services fail when the price surprises you. Every Remotria plan is a fixed monthly fee in Canadian dollars, with scope defined in writing. The price we quote is the price you pay — no per-ticket charges, no “emergency” fees.
Growth
$890 CAD/month
For teams up to 35 people
- Everything in Essential
- Extended-hours support & after-hours response
- Quarterly access reviews with your team
- New-hire onboarding & leaver offboarding
- Optional team training session
Enterprise
$1,790 CAD/month
For larger & multi-location teams
- Everything in Growth
- 24/7 monitoring & priority response
- Multi-location standardization
- Dedicated account lead
- Custom policy & documentation pack
One-time onboarding is billed separately as a fixed project fee, quoted before we start (typically $1,900–$4,800 CAD depending on complexity). Project work, reviews, and migrations are quoted per scope. Prices are exclusive of applicable taxes such as HST/GST/QST, which are added at checkout in accordance with Canadian law.
COMPARISON
What each plan includes
| Feature | Essential | Growth | Enterprise |
|---|---|---|---|
| Team size | Up to 10 | Up to 35 | 36+ / multi-site |
| Design & configuration | Included | Included | Included |
| Identity checks & access rules | Included | Included | Included |
| Support hours | Business hours | Extended + after-hours | 24/7 priority |
| Quarterly access reviews | — | Included | Included |
| Hire/leave management | — | Included | Included |
| Dedicated account lead | — | — | Included |
| Monthly status summary | Included | Included | Included |
PROJECT WORK
One-time engagements
Access environment review
A documented health check of your current setup with prioritized recommendations. From $1,200 CAD.
Migration support
Moving from an old setup to a managed environment — or between providers — without losing a workday. Quoted per scope.
Office move assistance
New office, new locations, or a return-to-office plan. We make the access side of the move invisible. Quoted per scope.
FAQ
Pricing questions
Why a fixed monthly fee?
Predictability. A fixed fee lets you budget confidently and means we are motivated to prevent problems rather than bill for them. Scope changes are agreed in writing before any adjustment.
What counts as a “user” or “team member”?
Anyone with a managed access identity in your environment: employees, and optionally contractors and external collaborators. We confirm the count during onboarding and review it quarterly.
Can we change plans later?
Yes. Move up or down as your team grows or changes; the new fee applies from the next billing cycle. No penalty for changing.
Are there setup fees?
Onboarding is a separate fixed project fee quoted before we start — so there are never surprise setup costs. Some small environments qualify for waived onboarding on annual agreements; ask us.
What is your refund policy?
Managed plans are billed monthly and can be cancelled with 30 days' written notice; the final invoice covers service delivered to the notice date. Project fees follow the terms in your agreement. See Cancellation & Refunds.
Not sure which plan fits?
Tell us your team size and locations — we will recommend the right starting point, honestly.
Ask for a recommendation